FAQs
Frequently Asked Questions?FAQs (Frequently Asked Questions? )
What is pepitas?
How does it works?
Benefit to customer?
What are all service pepitas will do?
How I want to repay to pepitas?
How do I get this app?
Is there any processing fee?
Is this free app?
Charges for default payment?
What are the cities pepitas available?
How I will use the credit of pepitas?
How do I close my Account?
What is pepitas ?
Pepitas is a mobile based application for Hotel/Restaurant/Bar/Spa and Travel service. you can visit food and beverage outlet in and around your place and consume food and liquor and also buy travel tickets like air, train bus and car rental then pay via pepitas app on credit basis.
How does it works?
Once you are approved, you can download the app from android platform and complete the process. The app will show your Credit limit then you can visit outlet shown in the App and use the service and pay by scanning pepitas QR code shown in the outlet.
How can I open an account with pepitas?
Pepitas will only accept requests for the opening an Account if a Pepitas receives (i) a completed and duly authorised request hereto and (ii) the required documentary and information for customer acceptance.
Is this app Free?
Pepitas is only for verified customers (profile must), all the customers’ full fill the formalities to open an account with pepitas will get the access to Pepitas app.
Any documents required?
Yes, Address proof, Adhaar, Salary slip, company ID.
Benefit to customer?
Using this app customer will be informed about discounts, offers for food /Drink/Spa/Rooms/Travel/Entertainment and other services provided in pepitas website. Customer can scan QR code in our listed hotels for payment services. For each transaction you will get loyalty points. The Concept of avail services now and pay later.
What are all service pepitas provide?
Customer can have food /Drink/Spa/Rooms/Travel/Entertainment and other services provided in pepitas website. Customer can scan QR code in our listed hotels for payment services.
How I can repay to pepitas ?
The customer can pay their monthly due through Pepitas secured app by using Debit/Credit card, UPI net banking and any form of online transfer.
Is there any processing fee?
Yes, there will be one time processing fee of INR 350+GST. This will be added to the first month statement.
Charges for late payment?
Pepitas is authorised to debit the late payment charges if the customer not paid on or before the due date. INR 350 + GST will be collected from the customer for late payments.
What are the cities pepitas available?
As of now services are available only at Chennai and Mahabalipuram, The services available in other Cities will be updated in our website and members can avail the same on time to time basis.
How I will use the credit of pepitas ?
Customer can use the credit available with them to have food / Drink /Spa / Rooms/Travel/Entertainment and other services provided in pepitas app statement will generated after 30 days and payment period of 15 day .(refer Term & Condition)
How can I close my Account?
Customer can close their accounts after settling all the dues to Pepitas from their end and can inform the same with the reason by mail to support@pepitas.in